BY LARK – SERVICE AGREEMENT & TERMS & CONDITIONS

Last Updated: November 26, 2025

These Service Agreement & Terms & Conditions (“Terms”) govern all concierge, lifestyle, and travel services (“Services”) provided by Lark Los Angeles LLC, which conducts business under the trade names By Lark, Lark, The Lark Company, and Travel by Lark (“By Lark,” “we,” “us,” or “our”). By engaging our Services, submitting information, making payment, or communicating intent to proceed, you agree to be bound by these Terms.

These Terms apply to all Services provided across all By Lark brands and divisions, including Lark Co. and Travel by Lark.

If you do not agree to these Terms, you may not use or access our Services.

1. INTRODUCTION

Welcome to By Lark. These extended Service Agreement & Terms & Conditions (“Terms”) govern the relationship between you (“Client,” “you,” or “your”) and Lark Los Angeles LLC, doing business as By Lark, Lark, The Lark Company, and Travel by Lark (“By Lark,” “we,” “us,” or “our”), a premium travel, concierge, and lifestyle management service. These Terms apply to all Services, whether requested through email, text, WhatsApp, online forms, the By Lark website, telephone, digital platforms, or any other communication channel.

By engaging By Lark, accessing our Services, making a payment, or communicating intent to proceed, you agree to these Terms.

If you do not agree, you may not use or access our Services.

2. DEFINITIONS

For clarity and legal precision, the following terms apply:

2.1 “Services”

All travel planning, concierge support, reservations, itinerary design, research, sourcing, lifestyle coordination, vendor introductions, digital correspondence, and any other professional assistance provided by By Lark.

2.2 “Travel Services”

Hotel bookings, itineraries, transportation, flight advisory, tours, guides, activities, wellness appointments, restaurant bookings, transfers, event support, and all related services.

2.3 “Concierge / Lifestyle Services”

Personal assistance, gifting, research, sourcing, reservations, scheduling, household support, coordination, errands (within ethical/legal boundaries), and lifestyle management.

2.4 “Supplier”

Any third-party hotel, airline, driver, tour operator, restaurant, spa, provider, merchant, household vendor, or service entity engaged to fulfill your request.

2.5 “Website”

bylark.com, apps, portals, forms, digital systems, and all content contained within.

2.6 “Force Majeure Event”

Events beyond reasonable control, including natural disasters, pandemics, government orders, political instability, labor strikes, technological outages, extreme weather, etc.

2.7 “Membership”

Any recurring-fee access tier providing ongoing concierge and/or travel support.

2.8 “Deliverables”

Itineraries, research, designs, plans, communications, recommendations, and documents generated by By Lark.

2.9 “Agreement”

This entire document, including all clauses, policies, disclaimers, and subsequent amendments.

3. ELIGIBILITY & AUTHORIZATION

You represent that:

  • You are at least 18 years old.

  • You have legal capacity to enter into contracts.

  • You have the authority to request travel for all travelers listed.

  • You will provide accurate and complete information.

  • You authorize By Lark to act as your agent in communications with Suppliers.

You assume full responsibility for any actions, omissions, or requests of individuals authorized by you to communicate with By Lark.

4. DESCRIPTION OF SERVICES

By Lark provides premium, high-touch, boutique concierge and travel services, including but not limited to:

4.1 Travel Planning

  • Destination consultation and research

  • Hotels, resorts, villas, and lodging recommendations

  • Transportation (cars, trains, transfers)

  • Airline advisory (when applicable)

  • Dining, spa, wellness, entertainment bookings

  • Tours, excursions, guides, experiences

  • Special events, celebrations, and milestone planning

  • Designed itineraries

  • 24/7 emergency support guidance via Suppliers (where available)

4.2 Concierge & Lifestyle Management

  • Personal assistance & scheduling

  • Research, sourcing, reservations

  • Event support, coordination, RSVPs

  • Household vendor suggestions

  • Gifting & procurement support

  • Local and international lifestyle assistance

  • High-priority or confidential requests (within ethical/legal limits)

4.3 Supplementary Services

We may occasionally accommodate auxiliary tasks. Acceptance is discretionary and may require additional fees.

4.4 No Guaranteed Outcome

We do not warrant:

  • availability

  • preferred pricing

  • Supplier performance

  • perfection of outcomes

  • guarantees of upgrades, perks, or special access

  • elimination of travel risks

We promise effort, responsiveness, professionalism, and advocacy, not guaranteed results.

5. CLIENT RESPONSIBILITIES

You agree to:

5.1 Provide Accurate Information

Including legal names, passport details, dates, preferences, allergies, restrictions, and all required data.

5.2 Review All Documentation

You must review:

  • itineraries

  • confirmations

  • tickets

  • Supplier terms

  • invoices

Errors must be reported immediately.
Failure to review is at your own risk.

5.3 Payment Obligations

You must pay all:

  • planning fees

  • membership fees

  • Supplier costs

  • taxes

  • penalties

  • deposits

  • balances

Late payment may result in cancellations or penalties.

5.4 Timely Communication

Delayed responses may:

  • increase pricing

  • reduce availability

  • forfeit reservations

By Lark is not responsible for losses caused by Client delay.

5.5 Conduct

Respectful communication is expected at all times.

We reserve the right to discontinue Services immediately for:

  • harassment

  • discriminatory conduct

  • abusive behavior

  • unethical requests

  • unreasonable demand volume

  • threats or hostility

6. FEES, BILLING & PAYMENTS

6.1 Planning Fees

All planning, consulting, itinerary design, concierge fees, and membership fees are non-refundable.

These fees compensate for:

  • time

  • expertise

  • research labor

  • intellectual property

  • communication

  • operational overhead

6.2 Supplier Charges

Supplier pricing is controlled exclusively by Suppliers.

6.3 Authorization to Charge

Provision of payment information authorizes By Lark to charge for:

  • planning fees

  • Supplier deposits/balances

  • taxes & surcharges

  • change fees

  • penalties

  • rush or premium services

  • approved add-ons

6.4 Price Changes

Pricing is subject to change until paid.

We are not liable for:

  • currency shifts

  • Supplier increases

  • tax changes

  • surcharges

  • inventory fluctuations

6.5 Chargebacks

Disputing legitimate charges violates this Agreement.
You agree to attempt resolution with us before initiating a chargeback.

7. CANCELLATIONS, CHANGES & REFUNDS

7.1 Client-Initiated Changes

May trigger:

  • penalties

  • fees

  • loss of pricing

  • cancellation of components

7.2 Client-Initiated Cancellations

Many Suppliers are fully non-refundable.

By Lark fees are always non-refundable.

7.3 Supplier-Initiated Changes

Suppliers may modify or cancel components.
This may include:

  • overbookings

  • closures

  • weather events

  • labor strikes

  • schedule adjustments

We are not liable for these events.

7.4 Refunds

Refunds, when available, are dictated entirely by Supplier policy.

8. TRAVEL DOCUMENTS, ENTRY & HEALTH REQUIREMENTS

You are solely responsible for:

  • valid passports

  • visa requirements

  • vaccinations

  • traveler eligibility

  • compliance with health mandates

  • customs & immigration rules

  • destination entry laws

We are not liable for:

  • denied boarding

  • entry refusal

  • missed flights

  • invalid documents

  • incomplete requirements

9. SUPPLIER RELATIONSHIPS & DISCLAIMERS

9.1 Independent Contractors

Suppliers are independent entities.
By Lark does not:

  • own

  • control

  • manage

  • operate

any Supplier.

9.2 Supplier Liability

We are not responsible for:

  • injury

  • illness

  • death

  • property damage

  • delays

  • overbookings

  • quality

  • safety

  • conduct

  • negligence

  • misrepresentations

  • accident

  • criminal acts

by any Supplier.

9.3 Supplier Terms

Your travel is governed by each Supplier’s individual:

  • policies

  • contracts

  • waivers

  • liability limitations

  • cancellation rules

  • operational decisions

You agree to be bound by them.

10. CONCIERGE SERVICES: LIMITATIONS & CONDITIONS

10.1 Reasonable Use

Concierge Services are not unlimited unless explicitly stated.

10.2 Priority Requests

Urgent requests may require:

  • elevated fees

  • extended timelines

  • discretionary acceptance

10.3 Prohibited Requests

We do not engage in:

  • illegal acts

  • unethical tasks

  • privacy-invading actions

  • impersonation

  • medical, legal, or financial advice

  • hazardous activities

  • personal labor requiring insurance/licensing

11. PRIVACY & DATA PROTECTION

11.1 Personal Information

To perform Services, we may collect personal information including:

  • names, dates of birth, passport details

  • email and phone

  • preferences and traveler profiles

  • payment information

  • travel dates and plans

  • household or lifestyle details

  • dietary, medical, or accommodation requirements

This information is used solely to fulfill your requests.

11.2 Confidentiality

By Lark maintains strict confidentiality regarding:

  • client identities

  • travel details

  • personal data

  • family or household information

  • sensitive or private preferences

We will not disclose such details unless required to perform Services or required by law.

11.3 Third-Party Sharing

Information may be shared with:

  • hotels

  • airlines

  • tour operators

  • car services

  • concierge vendors

  • restaurants

  • ticketing partners

  • household service providers

  • any Supplier essential to fulfilling your requests

We cannot control Supplier data practices.

11.4 Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data, but we cannot guarantee absolute security of digital transmissions.

11.5 Third-Party Platforms

When you use communication tools such as WhatsApp, iMessage, SMS, or similar, your data is also subject to those platforms’ privacy practices.

12. COOKIE, TRACKING & ANALYTICS DISCLOSURE

Our Website may use:

  • cookies

  • tracking pixels

  • session logs

  • IP analytics

  • Google Analytics or similar tools

  • device/browser metadata

These collect non-personal information used for:

  • improving functionality

  • optimizing performance

  • analyzing usage trends

  • enhancing user experience

  • marketing/retargeting (if applicable)

By using the Website, you consent to these practices.

If required by law, cookie consent banners will be displayed.

13. COMMUNICATIONS & RESPONSIVENESS

13.1 Modes of Communication

Approved communication channels include:

  • email

  • WhatsApp

  • SMS

  • phone

  • By Lark intake forms

  • project management systems (if applicable)

13.2 Response Times

Response times vary depending on:

  • membership tier

  • request urgency

  • volume

  • business hours

  • holidays

  • international travel schedules

  • real-time supplier availability

We make reasonable efforts to respond promptly.

13.3 Client Delays

Delays in providing information may result in:

  • lost availability

  • lapsing reservations

  • price changes

  • forfeited promotions

  • additional rework fees

By Lark is not responsible for delays caused by Client inaction.

14. ACCEPTABLE USE OF WEBSITE & SERVICES

You agree not to:

  • misuse or interfere with the Website

  • transmit harmful or malicious code

  • scrape, copy, or harvest website content

  • impersonate others

  • misrepresent your identity

  • publish, transmit, or request illegal content

  • harass, abuse, or threaten staff, vendors, or suppliers

  • engage in abusive, excessive, or inappropriate demand volume

  • use our itineraries or intellectual property competitively

  • disrupt or overwhelm service workflows

  • provide false or misleading information

Violation may result in immediate termination of Services.

15. INTELLECTUAL PROPERTY & OWNERSHIP OF DELIVERABLES

15.1 Ownership

All content created by By Lark is owned exclusively by By Lark, including:

  • itineraries

  • research

  • outlines and calendars

  • destination notes

  • design elements

  • digital assets

  • documentation

  • written communication

  • concepts and curated lists

  • internal processes and systems

15.2 Client License

Clients receive a limited, non-transferable, non-commercial license to use itineraries and Deliverables solely for personal use and travel arranged through By Lark.

15.3 Restrictions

You may not:

  • reproduce

  • resell

  • distribute

  • publish

  • commercialize

  • adapt

  • forward

  • transfer

  • repurpose

  • use for another agency or service provider

unless explicitly permitted in writing.

16. DELIVERABLES & QUALITY OF SERVICE

16.1 Best Efforts Standard

By Lark commits to:

  • thorough research

  • professional recommendations

  • skilled coordination

  • responsible communication

  • ethical conduct

However, we cannot guarantee:

  • Supplier performance

  • pricing

  • upgrades

  • availability

  • flawless results

  • complete accuracy of third-party information

16.2 Revisions

Minor revisions or updates may be accommodated; extensive rework may require additional fees.

16.3 Expired Deliverables

If itineraries or proposals expire due to Client delay, rework may incur additional planning fees.

17. MEMBERSHIP TERMS (IF APPLICABLE)

17.1 Membership Scope

Membership tiers may include:

  • priority response times

  • monthly or annual access

  • concierge service allowances

  • research hours

  • high-touch coordination

  • travel planning credits

  • curated benefits

Specific benefits vary per tier.

17.2 Exclusions

Membership does not include:

  • unlimited requests

  • household labor

  • professional consulting (legal/medical/financial)

  • tasks requiring licensure

  • guaranteed reservations

  • Supplier fees

  • rush or after-hours services (unless stated)

17.3 Renewal

Membership may auto-renew unless canceled within the required window.

17.4 Modification

By Lark may modify membership tiers with reasonable notice.

17.5 Termination

We may terminate membership for:

  • non-payment

  • abusive or inappropriate conduct

  • excessive or unreasonable demands

  • breach of Agreement

  • illegal or unsafe requests

  • attempts to circumvent or misuse membership benefits

Unused time or fees are non-refundable.

18. FORCE MAJEURE

By Lark is not liable for failure or delay resulting from Force Majeure Events, including:

  • natural disasters

  • pandemics or health emergencies

  • weather events

  • war or terrorism

  • political instability

  • civil unrest

  • government restrictions or closures

  • transportation failures

  • supply-chain disruptions

  • strikes or labor disputes

  • utility outages

  • major technology failures

  • any event beyond our control

All Supplier penalties remain the Client’s responsibility.

19. DISCLAIMERS

To the fullest extent permitted by law:

19.1 No Warranties

By Lark provides Services “as available” and “as is,” without warranties of:

  • uninterrupted access

  • flawless performance

  • Supplier availability

  • accuracy of third-party information

  • guaranteed results

  • safety of experiences

  • legal compliance of Suppliers

  • suitability for any specific purpose

19.2 Third-Party Decisions

We are not responsible for:

  • airline delays

  • missed connections

  • Supplier closures

  • reservation changes

  • overbookings

  • inaccurate information

  • lost baggage

  • Supplier disputes

  • property damage

  • health or safety incidents

19.3 Client Assumption of Risk

Client acknowledges that:

  • travel involves inherent risks

  • Supplier performance cannot be guaranteed

  • concierge vendors have their own policies

  • experiences may vary from expectations

19.4 No Liability for Personal Results

We are not liable for:

  • lifestyle outcomes

  • subjective dissatisfaction

  • service experiences

  • personal taste or preference variance

20. LIMITATION OF LIABILITY

To the fullest extent allowed by law:

20.1 Maximum Liability

Our liability is strictly limited to the total amount paid directly to By Lark for the specific Service in dispute.

20.2 No Indirect Damages

We are not liable for:

  • lost income

  • loss of enjoyment

  • emotional distress

  • incidental damages

  • consequential damages

  • punitive damages

  • reputational harm

  • delays or disruptions

20.3 Supplier Liability

Suppliers are solely responsible for their services.

20.4 Safety

By Lark does not guarantee the safety standards of any Supplier or location.

21. INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless By Lark, its owners, employees, contractors, partners, affiliates, representatives, and agents from and against all claims, losses, liabilities, damages, expenses, or demands — including reasonable attorney’s fees — arising out of or relating to:

  • your use of the Services

  • your interactions with Suppliers

  • your breach of these Terms

  • your violation of Supplier policies

  • inaccurate information you provide

  • your conduct or omissions

  • participation in any travel, activity, experience, or third-party service

  • disputes with vendors or Suppliers

  • legal violations or infractions committed by you

  • any damages caused by you to property, vendors, or Suppliers

This obligation survives the termination of this Agreement.

22. THIRD-PARTY LINKS, CONTENT & SERVICES

22.1 External Sites

Our Website, communications, or itineraries may include links to external websites or content controlled by third parties.

By Lark is not responsible for:

  • availability of third-party sites

  • accuracy of external content

  • privacy practices of third-party platforms

  • performance or behavior of linked vendors

  • security of external websites

22.2 No Endorsement

Inclusion of a link or recommendation does not imply endorsement.
Recommendations are based on client preferences, research, and experience, but cannot guarantee outcomes.

22.3 External Transactions

Any transaction conducted with a third party (including payments, agreements, bookings, or acceptance of policies) is solely between you and that party.

23. MODIFICATIONS TO THESE TERMS

By Lark may update, revise, or modify these Terms at any time.

23.1 Notice of Changes

We will notify Clients of updates by:

  • posting revised Terms on the Website, and/or

  • emailing Clients with an updated link, and/or

  • including notice in a client communication channel

23.2 Continued Use = Acceptance

Continued use of Services following any update constitutes acceptance of the revised Terms.

23.3 Client Responsibility

You are responsible for reviewing the Terms periodically for changes.

24. NOTICES

24.1 How We Provide Notice

All legal notices will be delivered via:

  • email to the address on file

  • Website posting

  • written notice sent by mail or courier (if required)

24.2 Client Responsibility

Clients must maintain current contact information.
Failure to update your email or phone number does not invalidate notice.

25. ASSIGNMENT

25.1 By Lark’s Rights

By Lark may assign, transfer, or delegate its rights and obligations under this Agreement:

  • to an affiliate

  • in connection with a merger or acquisition

  • as part of a corporate restructuring

  • or for operational continuity

25.2 Client Restrictions

You may not assign or transfer your rights under this Agreement without prior written consent from By Lark.

Any unauthorized assignment is void.

26. SEVERABILITY

If any provision of these Terms is deemed invalid, illegal, or unenforceable:

  • The remaining provisions remain in full force and effect.

  • The invalid provision will be modified to the minimum extent necessary to make it enforceable.

This clause ensures the Agreement remains functional even if a court alters one section.

27. WAIVER

Failure by By Lark to enforce any part of these Terms does not constitute a waiver of our rights.

Any waiver must be:

  • in writing

  • expressly stated

  • signed by an authorized representative of By Lark

28. SURVIVAL

The following sections survive termination of this Agreement:

  • Fees and Payment Obligations

  • Intellectual Property

  • Disclaimers

  • Limitations of Liability

  • Indemnification

  • Arbitration

  • Class-Action Waiver

  • Governing Law

  • Severability

  • Notices

  • Entire Agreement

All obligations necessary to give effect to this Agreement will continue beyond termination.

29. GOVERNING LAW

These Terms are governed exclusively by the laws of the State of New York, without regard to conflict-of-law principles.

Clients agree that all legal actions must be brought within the jurisdiction of New York County, New York.

This includes:

  • disputes

  • claims

  • enforcement actions

  • interpretation questions

30. DISPUTE RESOLUTION, ARBITRATION & CLASS-ACTION WAIVER

These clauses offer maximum legal protection to By Lark and are standard in ultra-premium service agreements.

30.1 Good-Faith Resolution First

Parties must attempt to resolve disputes in good faith via:

  • written communication, and

  • a reasonable attempt to discuss and resolve the issue

30.2 Mandatory Mediation

If informal discussion fails, disputes must proceed to private mediation in New York County.

Costs are split equally unless otherwise agreed.

30.3 Binding Arbitration

If mediation does not resolve the dispute, parties must proceed to binding arbitration under the rules of the American Arbitration Association (AAA).

Arbitration characteristics:

  • It replaces the right to sue in court

  • It is confidential

  • There is no judge or jury

  • The arbitrator’s decision is final

30.4 Class-Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT:

  • No class actions

  • No class arbitration

  • No representative claims

  • You may only bring claims in your individual capacity

Collective or consolidated actions are expressly prohibited.

30.5 Time Limitation

Any claim against By Lark must be filed within one (1) year of the event giving rise to the claim, or it is permanently barred.

31. ENTIRE AGREEMENT

This Agreement constitutes the entire understanding between the parties regarding the Services and supersedes all prior:

  • discussions

  • agreements

  • proposals

  • understandings

  • marketing materials

  • verbal commitments

  • drafts or expectations

Only written amendments issued by By Lark are valid.

 

BY LARK – WEBSITE TERMS OF USE

Last Updated: [Insert Date]

Welcome to By Lark, a trade name of Lark Los Angeles LLC, which also conducts business under the names Lark, The Lark Company, and Travel by Lark (“By Lark,” “we,” “us,” or “our”). These Website Terms of Use (“Terms”) govern your access to and use of all websites, pages, platforms, forms, and content operated by Lark Los Angeles LLC, including bylark.com, thelarkcompany.com, travelbylark.com, and any subdomains or digital interfaces (collectively, the “Website”).

By accessing or using the Website, you agree to be bound by these Terms.
If you do not agree, you must discontinue use immediately.

1. ABOUT BY LARK

By Lark LLC (“By Lark,” “we,” “us,” or “our”) is the umbrella brand for:

  • Lark Co. (concierge + lifestyle management)

  • Travel by Lark (luxury travel advisory)

The Website provides information, content, guides, brand materials, forms, and other resources for clients, members, prospective clients, and the general public.

These Terms govern Website use only.
They do not govern concierge or travel services.
Those services are governed by the By Lark Service Agreement & Terms & Conditions (separate document).

2. ACCEPTANCE OF TERMS

By accessing the Website, submitting information, completing forms, or using any digital features, you accept and agree to these Terms.
If you do not accept these Terms, you may not use the Website.

3. ELIGIBILITY

You must be at least 18 years old to use the Website.
If you are accessing the Website on behalf of another person or entity, you represent that you are authorized to do so.

4. WEBSITE CONTENT & INTELLECTUAL PROPERTY

4.1 Ownership

All content on the Website — including text, copy, imagery, photography, designs, graphics, logos, brand elements, curated lists, itineraries, concepts, and digital assets — is the exclusive property of Lark Los Angeles LLC, protected under U.S. and international copyright, trademark, and intellectual property laws.

4.2 Restrictions

You may not, without express written permission from By Lark:

  • copy, reproduce, or republish content

  • distribute, transmit, or publicly display materials

  • commercially exploit or use content for competitive purposes

  • scrape, harvest, or extract data

  • modify or create derivative works

  • use branding or likenesses of By Lark

4.3 Personal Use Only

Content may be viewed for legitimate personal use only.
No rights are transferred through Website access.

5. ACCEPTABLE USE POLICY

You agree not to use the Website in any way that:

  • violates any law or regulation

  • impersonates any person or entity

  • attempts to breach security or authentication systems

  • uses bots, crawlers, scrapers, or automated tools

  • interferes with Website functionality

  • introduces malware, viruses, or harmful code

  • copies or harvests content

  • circumvents security features

  • abuses forms, submissions, or contact tools

  • harasses or threatens By Lark staff or vendors

  • is fraudulent, misleading, or deceptive

Violation may result in termination of access and potential legal action.

6. USER SUBMISSIONS & COMMUNICATIONS

6.1 Voluntary Submissions

By submitting information through:

  • forms

  • emails

  • scheduling tools

  • questionnaires

  • contact fields

you grant By Lark permission to process and store that information solely for the purpose of responding to your inquiry or providing requested services.

6.2 Accuracy

You represent that all information submitted is accurate and truthful.

6.3 Reservation of Rights

By Lark may decline submissions that are abusive, spam-like, or inappropriate.

7. THIRD-PARTY LINKS & EXTERNAL CONTENT

The Website may contain links to third-party websites, suppliers, booking engines, platforms, or content.

By Lark is not responsible for:

  • availability of external sites

  • accuracy of external information

  • security or privacy practices

  • third-party actions or omissions

  • changes in content, offers, or policies

Links are provided for convenience only and do not constitute endorsement.

8. WEBSITE ACCURACY, AVAILABILITY & DISCLAIMERS

8.1 No Warranty of Accuracy

While we make reasonable efforts to keep information current, By Lark does not warrant that Website content is accurate, updated, error-free, or complete.
Travel information changes rapidly and may become outdated without notice.

8.2 Availability

We do not guarantee:

  • uninterrupted Website access

  • error-free operation

  • constant availability

  • compatibility with all devices or browsers

8.3 “As-Is” Basis

The Website is provided “as is” and “as available” without warranties of any kind.

9. LIMITATION OF LIABILITY (WEBSITE USE ONLY)

To the fullest extent allowed by law, By Lark is not liable for:

  • damages resulting from Website reliance or use

  • inaccuracies or errors in Website content

  • technical issues, outages, or interruptions

  • viruses, malware, or harmful components

  • third-party actions, links, or content

  • loss of data or access

  • decisions made based on Website information

Your sole remedy for dissatisfaction with the Website is to discontinue use.

10. INDEMNIFICATION FOR WEBSITE USE

You agree to indemnify and hold harmless By Lark from any claims arising out of your:

  • misuse of the Website

  • breach of these Terms

  • unlawful behavior

  • infringement of any IP rights

  • use of Website content

This clause is separate from any service-related indemnification in the By Lark Service Agreement.

11. PRIVACY & COOKIES

Website use is also governed by the By Lark Privacy Policy, which describes:

  • how we collect data

  • how we use data

  • cookies and tracking technologies

  • analytics tools

  • user rights

  • disclosures & data-sharing practices

Use of the Website constitutes acceptance of the Privacy Policy and any cookie notices displayed.

12. RIGHT TO MODIFY OR DISCONTINUE THE WEBSITE

We may modify, update, restrict, suspend, or discontinue any aspect of the Website at any time, without notice.

We may also update these Website Terms of Use at any time.
Continued use constitutes acceptance of revisions.

13. GOVERNING LAW & JURISDICTION

These Terms are governed exclusively by the laws of the State of New York, regardless of conflict-of-law rules.

Any dispute related solely to Website access or use shall be brought exclusively in the state or federal courts located in New York County, New York.

14. CONTACT INFORMATION

For questions or concerns about the Website or these Terms of Use, contact: hello@bylark.com

15. ENTIRE AGREEMENT FOR WEBSITE USE

These Terms constitute the full agreement related solely to Website access and supersede any prior digital-use terms.

Service-related activities remain governed by the separate By Lark Service Agreement & Terms & Conditions.